dude. be nice, who strive to create what they call “Conscious Culture,” is a blast to work with.

Their mission is “to inspire people to treat themselves and others better” and part of the way they do that, is to partner with schools and other not-for-profits.

Anyway, it’s one thing to know that intellectually, and it’s another to actually see one of their products “in the wild,” as we did today on Cape Cod playing mini-golf.  Good show!

(and thank you to the kind gentleman who let a stranger take his picture)

We are in Chicago pretty much every month for a night or two, and we just got back from July’s trip.  Had a great time, as usual, and I hope the QBR was useful.  I know it was for us 🙂

 Mr. Padron strolling from TCS HQ, on past the campus. Mr. Padron strolling from TCS HQ, on past the campus.

We try, and do not always succeed, to have high-level Quarterly Business Reviews with our clients.  Sometimes the client doesn’t have time, or we delay it, but we really shouldn’t.  QBR’s (Quarterly Business Reviews) can be super valuable for all.

Today’s QBR was with Van de Velde, who we’ve worked with for a while now.

Adrian, Vivian, Caroline and I were joined by Candace Jordan (our Google Relationship Manager, who nicely left the Googleplex to see us in-office) while we talked over the Q2 challenges, and how these challenges inform Q4 strategy.

The value here was in aligning growth expectations with historical trends, and I found it very helpful.  If your agency isn’t giving QBR’s ask them to.  Or if you don’t find the QBR valuable, tell your agency what would be valuable, instead.

Jondo is a global, end-to-end printing behemoth, and we are happy to be handling their worldwide SEO.  They were looking for an agency for a long time, and we’re thrilled they chose us.

We had the pleasure of hosting Hamza today as our very first client face-to-face in our new office.

Hamza, many thanks for coming in from Chicago!

We are Capital-T thrilled to have Choosy as our newest client.

They are redefining fast fashion, and we are thrilled to be part of their team.