Creative assets set the tone for your customers’ journey with your brand. The purpose of your creative strategy is to sustain a cohesive message across all digital marketing channels that supports your relationship with your target audience. 

Use the following creative best practices and tips to create scroll-stopping assets for your social media, email, or branding objectives. 

1 | Use consistent colors and fonts, but not too many

Of course, you want to use some color. But, using a consistent color palette is key to a successful brand identity. According to Mason’s Director of Creative, Shannon Gallaher, general practice is there should be two dominant colors and no more than four accent colors

When it comes to fonts, have 1-2 fonts, one sans serif, and one serif. Many brands also use a decorative or script font, which is great, but decorative fonts should be used sparingly, 1-3 words at a time, generally.

The difference between serif and sans serif on digital marketing

If you have a strong brand identity already, it’s okay to experiment with color combinations if you use the same fonts and vice versa. But this should be for testing purposes only. The common question is, “What colors work best for my brand?” And, it’s a great question to ask! Colors send messages to consumers in the exact way words do. 

Color psychology works. So, choose a color scheme that: a) relates to your industry and b) resonates with your consumers. If you want your brand to seem fun and relatable, try colors like pink, orange, and teal. If you want your brand to appear sophisticated and luxurious, try colors like black and burgundy. 

2 | Assume no one watches your entire video ad

No matter how unique your video ad is, we know consumers digest more content quicker than ever before. So, deliver the essential information of your ad within the first 5 seconds of your video. It is possible they won’t linger even for a full five seconds, so you might want to display your logo within the first 1-2 seconds, so at least they see your brand. 

Why bother creating a video if no one is going to watch the whole thing? Well, in addition to consumers having a short attention span, they also get bored pretty quickly. You want to provide them with a variety of ways to interact with your brand. Mix in video and animation with your static ads, but always deliver your message within the first few seconds.

3 | Use Short copy

Speaking of short attention spans, consumers will move on without getting your message if there is too much text in your creative. In general, it’s better to use the least amount of copy necessary to deliver your message. 

One of the creative best practices is to avoid complicated words and jargon. Also, format your copy for readability. Use font weights, sizes, and colors to show emphasis or create a sense of impact. Focus on delivering the appropriate message, which is more important than being clever or funny. Unless you know your audience extremely well, your well-intentioned humor might not land favorably with everyone and may skew your creative’s message.

4 | Don’t go too heavy on the promos 

Creative doesn’t have to be for promotional use only. You’ll want to make assets to drive engagement and build relationships with your audience using a variety of content. Here are some tips for bringing variety to your creative assets:

  • A good promo to non-promo ratio is 1:4
  • For every 9 posts, at least one should be about your brand, it’s mission, employees, or founders
  • Use a mix of tips and tricks, reviews, products in use photos, lifestyle photography, or user-generated content to engage audiences
  • Utilize the many features social media has to offer, including carousels, stories, and reels
  • Regularly test alternative creative routes to resonate with different audiences and keep your content fresh
Don't go too heavy on promotional content

5 | Choose appropriate CTA’s

When choosing your call to action (CTA) for your advertising or email marketing campaigns, use the most appropriate one for your consumer journey. For example, in a welcome email you may want to say Learn More whereas on a product page you’d want to say Buy Now.

Don’t rush the consumer with a Buy Now or Shop CTA in every piece of content. Consider the touchpoint you’re making and ask them to respond accordingly. Also, only use one CTA at a time. It’s confusing if you ask for more than one action at a time. If your customer feels overwhelmed, they won’t take action at all. 

In addition to following the above creative best practices, be sure to respond when viewers comment on your posts or stories. Remaining active by commenting and messaging followers is just as important to your online presence as having beautiful creative assets.

Working with a creative-performance marketing agency 

Mason Interactive creates assets that provide a seamless brand experience for your target audience. Most of all, we’re performance marketing experts and implement creative performance testing techniques to help you make data-driven decisions for enhancing your brand identity. Contact us today for more information about our creative services. 

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As the market continues to change and bring new challenges to advertisers trying to reach new customers, creative becomes a crucial part of the customer journey. During our latest webinar with Facebook, Karly Surman, Facebook Partner Manager, and Shannon Gallaher, Mason Interactive Creative Director, revealed how to unlock new audiences with alternative creative routes. 

According to our live webinar poll, 57% of advertisers who attended the webinar rely on in-house resources for their creative assets. If you want to explore new creative routes, you don’t have to reinvent the color wheel completely. Facebook’s proven “Create for Growth” framework helps you rethink your approach to creative through testing and using broader audiences. 

Why creative is more critical today than ever before

You have complete control over your creative assets. As Karly explains in the webinar, no one can change or take away your images, videos, or animations. With the new iOS 14.5 impacting targeting and tracking capabilities across social platforms and browsers, you invest in creative enhancements for a more significant impact that does more than just make things look better. Creative can perform to drive conversions. 

“56% of a brand’s sales lift from digital advertising can be attributed to high-quality creative.”

Facebook

Using creative as a tool to drive conversions helps businesses who’ve exhausted their reach to their usual high-intent audiences and need to unlock new opportunities. The typical formula for direct response adverts is product + price + CTA. The goal is to use simple terms and focus on the product itself rather than the customer’s perspective. But, to reach new audiences, we must use a new approach and identify different ways to speak to audiences. 

Product-focused creative focuses on product, price, and call to action

Photo: Facebook

A new creative approach for reaching new audiences

Facebook’s Create for Growth approach includes going outside the traditional direct response formula and delivering a new message that lets the creative find new audiences. Here’s the recipe for this new approach:

Motivation-led creative + broad audiences = growth

Motivation-led creative uses a combination of barriers (customer objections) and motivators (customer values) to create themes for our assets. Karly sets an example of a beverage company. Some customers are not convinced about the flavors the company offers (barrier). Because of this, they’re not sure if it’s worth purchasing drinks from this company. The beverage company creates a new video ad with enhanced copy, and creative that emphasizes their unique and custom flavors (motivator) to solve the problem. 

Motivation-led creative allows advertisers create for growth and reach new audiences

Photo: Facebook

The most important question to ask when generating motivation-themes is “how do I represent the rational, feature, and emotional benefits of my product?” Rational benefits satisfy customer needs, feature benefits highlight the unique elements/capabilities of the product, and emotional benefits appeal to customer values or perspectives. 

To mimic this motivation-led approach, use these three steps:

1 – Identify the attributes of your category, product, or service
2 – Connect barriers and motivators to benefits and calls-to-action (CTAs)
3 – Layer on steps 1 and 2 for any direct response advertising

Implement these steps into your next creative project to reach new customers and make your creative performance-ready. Facebook case studies show that new audiences convert 89% of the time for brands using this approach.

Testing new creative in a broad environment

Many advertisers prefer going after hyper-targeted, niche audiences to prioritize precision. However, reach is essential when creating for growth. When you test your creative with broad audiences, the total number of people impacted can be much greater, and ultimately more successful. The goal of your campaign is to convert new audiences unlocked by the impact of the creative, copy, and enhancements. You’ll want to sweep the market and figure out what sticks with the most considerable number of consumers. After discovering and acquiring a new audience, you can tailor your message for precision. 

Measuring creative performance for growth

The last step to our new approach to creative assets is to measure performance. You can measure creative performance by using split tests, including at least three different versions of your creative and broad audiences. Check performance metrics for each asset, like Cost Per Acquisition (CPA), Cost Per Impressions (CPM), and reach to identify the best performing asset. Then, scale the best one. Repeat this process until you see the results you want. 

Working with an agency for creative performance

If you’re looking for help with creative and creative performance, contact us to speak with our team of performance-marketing experts. We’ll help you create new assets, improve existing assets, and implement testing so you can reach new audiences and grow your brand. 

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